Guest Feedback

Dear Guests,

If you have recently stayed with us and didn't get a chance to fill in our Guest Comment card before your departure, we'd really appreciate it if we could take a few minutes of your time to complete your comments on the form below.

The Guest Comment form is one of the managements' most important tools in evaluating whether we are achieving our goal of exceeding guests' expectations.

I  would personally appreciate it if you took the time to "Tell Me" about your experiences at the hotel.

Each comment form is reviewed daily and responded to personally. We value your feedback!

Excellent Good Average Poor
Overall Rating
Penilaian keseluruhan
Food & Beverage
Makanan & Minuman
What did you like?
Food Taste
Rasa makanan
Hygiene
Kebersihan
Service
Pelayanan
Rooms
Kamar
What did you like?
Bathrooms
Kamar mandi
What did you like?
Check-in Experience
Pengalaman check-in
What did you like?
Check-out Experience
Pengalaman check-out
What did you like?
What sort of trip was this?
Jenis perjalanan apa ini?
How likely are you to recommend this hotel to a friend/associate?
Seberapa besar kemungkinan Anda merekomendasikan hotel ini kepada teman/rekan?
If you return to Surabaya would you stay with us again?
Jika anda kembali ke Surabaya, apakah anda akan menginap bersama kami lagi?

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